The Virtual Terminal solution allows you to take payments over the phone from your customers and works with all phone types. A good option for contact centre staff and remote workers as you don’t need bulky and expensive card terminals on desks, as all transactions can be processed through the online secure screens.
All transactional data and history is available to view through the MultiPay Portal including making refunds to customers. Operators are notified in real time of the success or failure of a transaction which helps with customer conversations.
Virtual Terminal combines seamlessly with all other MultiPay digital payment channels.
Benefits of using Virtual Terminal payments from MultiPay
Support customers who prefer to pay by phone, but don’t have a smartphone for PayBylink payments
Requires minimal infrastructure
Full reporting with real-time transactional information and payment history
Single view of all payment channels for both digital and cash payments through our client portal
PayPoint is certified as a PCI DSS Level 1 Service Provider which is maintained year-on-year by undergoing an annual assessor-led on-site assessment against all the controls requirements in the PCI DSS
Our team are experts in user journeys and payments, and can offer guidance on strategic payment journeys and customer experience transformation. Get in touch today firstname.lastname@example.org
*organisations should be PCI compliant in their own operations.