PayPoint Donate – Revolutionise your Charity lottery and regular giving operations
PayPoint Donates charity lottery solution makes it easy to raise money for your cause.
Our solution includes a lottery specific CRM and Tablet solution that provides real-time transaction data and a lottery draw module.
To help your Charity attract more players to your lottery, our omnichannel Charity Lottery solution gives supporters an easy and engaging payment path designed to enhance conversion rates and reduce drop-offs.
PayPoint Donate offers a single API linked to the most advanced multiple payment solutions for online and digital wallets so supporters can donate or pay for their lottery tickets using their preferred method.
Together with our partner, BraynBox, we use a CRM platform supporter payment reconciliation and lottery draw processing for full integration. This means charities can easily keep track of all recurring payments and ensure that lottery draws are processed accurately and on time.
With PayPoint Donate charities have multiple options for prize payouts, lottery winning prizes can be issued via SMS, email, or letter and can be redeemed at a time and a place convenient to your supporters in the PayPoint network of over 28,000 retail stores. Alternatively, Charities can offer alternative prize pay outs through instantly redeemable digital vouchers that also earn your charity commission.
PayPoint Donate has been designed to provide a seamless and enhanced supporter payment experience and a fully integrated payment reconciliation solution for charities and professional fundraising organisations.
LOTTERY SOLUTIONS
Direct Debit
Lottery Managers can choose from three direct debit options, offering flexibility and choice and enabling lotteries to automate and grow player Direct Debit payments.
1. Direct Debit Instruction (DDI) Capture
We can provide DDI capture services so you can quickly capture mandates online, over the phone or by paper sign-up. The instructions can be submitted automatically for processing by our Bureau and Facilities Managed services or integrated with third-party processing solutions.
2. Direct Debit BACS Bureau
We can process Direct Debit payment collections on your behalf as an Indirect Direct Debit Submitter, using your Service User Number provided by your sponsoring bank. We can also integrate this with our online DDI capture service, so you can capture mandates online, over the phone or by paper sign-up.
3. Direct Debit Facilities Management
If your Charity Lottery does not have its own Service User Number, then our Direct Debit Facilities Managed BACS-accredited service offers the perfect solution. We’ll also ensure your trading name appears on your player’s bank statements, reducing the likelihood of cancellations and queries.
Back to contents
Open banking – PISP Payments
Our Pay By Bank solution offers increased player data security and smoother player journeys. Cashflow is optimised as funds are received within two hours and can have significantly lower transaction costs than traditional payment channels.
Utilising PISP payments for first payment transactions can overcome set-up delays with direct debit, which allows players to enter their first draw without delay, which reduces attrition and increases supporter confidence.
Back to contents
Card Payments
We offer all-inclusive pricing enabling your Charity Lottery to understand all charges clearly and concisely. Our card payment processing service can quickly speed up your card transactions and payment gateways. We also transmit data so funds from a player’s issuing bank can be seamlessly transferred to a charity’s, supplier’s or merchant’s account.
Through our cards business Handepay we can provide your Charity Lottery with contactless payment terminals that allow donors to donate using the latest contactless payment technologies including Apple Pay, Google Pay and Samsung Pay. In addition to making life simpler for donors, Handepay can improve cash flows by providing next-day banking and no minimum monthly service charge.
Back to contents
PayByLink
Send tailored, personalised SMS messages or emails containing a payment link to increase engagement and reduce payment friction.
The solution can be used in bulk or over the phone on an individual basis to initiate plays. Lottery players can opt to receive a link to pay online, a barcode to top up their account in cash in one of PayPoints 28,000 retail stores, or they can request a call back in order to pay by phone.
The player can also be given the option to pay to be entered into a one off draw or to set up a recurring card payment for multiple draws. The portal is PCI-compliant and can be used effectively in a call centre environment, providing real-time reporting, and integrates with existing CRM systems via our suite of APIs.
Back to contents
Phone Interactive Voice Response
Offer your players a Phone/Interactive Voice Response payment service without the need for additional customer service resources, which means players can enter draws at any time, every day of the year, freeing up staff and avoiding call centre costs.
Back to contents
Call Centre – Tone Masking
Tone masking removes the risk that card numbers can be recorded or heard by the agent in the call centre when players key in details on their phone. The audio tone value is replaced with a single monotone that prevents downstream systems from being exposed to this sensitive data. Agents can also only see the last four digits of the card number, which allows them to make sure the transaction is successful without giving them access to the whole number.
Back to contentsBACK OFFICE
CRM
Our CRM solution delivered by our partner BraynBox is the only CRM solution that combines CRM, Lottery Draw, Payment gateway, Tablet, payments and invoicing into a single platform. BraynBox makes signing up new supporters for one-time or recurring payments in person, online, or over the phone easy.
BraynBox provides detailed reporting and can generate Pro-forma Invoices automatically. Improving reconciliation against bank statements, accuracy, and accountability
It can run your lottery draw or regular giving campaign and reconcile supporters' data into its CRM and through our event streamer provide real time updates across multiple activities and transactions.
Back to contents
Lottery Module
Our Lottery module provided by our partner BraynBox can run multiple campaigns, super draws and generate unique lottery numbers while checking eligible numbers.
Lottery Generator creates a lottery campaign and the format of the lottery draw
Lottery Draw creates the dates for the checks for the lottery number and the date time for the draw
Lottery Pay automatically creates the frequency of collections and the number of chances
Lottery Prize generates a standard draw or a rollover.
Back to contents
Via API or Web Portal
Dependent on your charity's specific needs PayPoint Donate offers a suite of API’s that can integrate into existing back office systems and CRM solutions. Alternatively, we offer a secure web portal solution that can be set up quickly and requires minimal development time.
Back to contents
Event Streamer
Our Event Stream will join up your data points for continuous streaming of donation data in real-time enabling your charity to send instant automated messages to users and respond to their actions immediately.
Back to contentsPRIZE PAYOUT
Digital Vouchers
Lottery winnings can be issued as instant digital vouchers which can be redeemed for cash or gifts and are designed to reflect the brand of each charity lottery.
Back to contents
CashOut
Is a voucher system that allows payments in cash of any sum up to £100 that can be collected by prize winners in over 28,000 PayPoint stores across the UK. Vouchers can be sent to the winners by post, email or SMS.
Back to contents