"For over 20 years, Yorkshire Water customers have been able to pay their water bills in cash at any PayPoint outlet.During this time, we have always worked closely with PayPoint to ensure that our customers are able to make payments in cash, in the most convenient way and have received the high standard of customer service that they deserve."
Kingsley Wetherald
Contract Specialist, Yorkshire Water
What was the challenge?
We were looking for a cash payment option that was easy and convenient for our customers.
What was the solution?
Offering a cash in-store service through PayPoint has meant Yorkshire Water has continually provided customers convenient access to the largest cash in-store network in the UK to pay their water bills.
The results
For over 20 years, Yorkshire Water have worked in partnership with PayPoint to give their customers the convenience of paying their water bills in and of their 28,000 stores, at a time that fits around their busy lifestyles.
In addition, Yorkshire Water has dramatically reduced the cost of collecting money, and staffing resources have been protected too.