Kingsley Wetherald
Contract Specialist, Yorkshire Water
What was the challenge?
We were looking for a cash payment option that was easy and convenient for our customers.
What was the solution?
Offering a cash in-store service through PayPoint has meant Yorkshire Water has continually provided customers convenient access to the largest cash in-store network in the UK to pay their water bills.
The results
For over 20 years, Yorkshire Water have worked in partnership with PayPoint to give their customers the convenience of paying their water bills in and of their 28,000 stores, at a time that fits around their busy lifestyles.
In addition, Yorkshire Water has dramatically reduced the cost of collecting money, and staffing resources have been protected too.