Welwyn Garden City, 20 June 2019: PayPoint is delighted to have won the best On Demand Delivery Award at the prestigious World Post and Parcels Awards (WWP) this week alongside eBay, for its customer click & collect service.
In July 2018, PayPoint and eBay teamed up to offer buyers and sellers on eBay the option of having parcels delivered to 2,500 selected Collect+ locations. The service rollout to the 2,500 stores has been a huge success and further expansion to more locations across the 7,000+ store network will follow in the coming months.
The eBay in-store experience is very simple: for customer parcel collections, the retailer simply scans the customer’s collection barcode, locates the parcel and keys in a short code before handing over the customer’s parcel.
Commenting after receiving the joint award, Gary Winter, Parcel Services Director at PayPoint, said: “We’re extremely proud that PayPoint and our retail partners, in collaboration with eBay, are able to provide this service for customers, and we are delighted to be recognised by the WWP Awards. This is a multi-carrier world, where shoppers will buy from multiple sites and expect deliveries via multiple courier companies to one convenient location and we’re pleased that by working with the UK’s largest on-line retailers, market places and carriers, the Collect+ store network is uniquely placed to provide an open access network of locations to fulfil that need.”
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